improve telemarketing and call centre performance, help improve telemarketing returns

* Improve telemarketer close rates

* Reduce database record burn rate

* Decrease telemarketer operator error

* Improve database management, improving the corporate asset

* Extend staff productivity, longevity & reliability

* Adopt winning systems and processes

* Sophisticate training, recruitment & succession planning.

Launch Engineering can help you to help improve telemarketing returns and call centre performance, integrating your telemarketing with your corporate marketing to create synergy and greater returns.

Launch Engineering specialist consultants recruit highly sought-after, in-bound and out-bound telemarketing specialists who can help super-charge your telemarketing department.

IMPROVE PERFORMANCE with motivational techniques, performance management and creative res-structuring - whatever it takes - you can expect a real increase in productivity and results.

From recruitment, to policy and procedures, sales scripting... improving existing centres or starting new ones from scratch... predictive diallers to database management, Launch Engineering has consultants to suit.

Ideal solutions for: Not-for-profit revenue generation * Business-to-business sales & lead generation * Customer service calls * Market research * Direct marketing * Sales promotions * Political marketing

Within weeks you'll see morale gains, reduced absenteeism, higher call rates and higher conversion or close rates, with lower burn rates on data, and a new 'energy' in your call centre you never thought possible!

Using art AND science, Launch Engineering manages ALL the components of your marketing and management mix to 'make it happen".

So let us help you, Contact us now!